Privacy policy: your enquiries and project files

Information you provide

Our enquiry form asks for your name, email address, service requirements and project details. You may also provide links to sample images, artwork, references and other project files. Please share only material needed for the quote or work, and do not send passwords or unrelated private information.

Why we use it

We use enquiry and project information to respond, assess the work, prepare a quote, complete agreed editing, deliver files, manage payments and resolve project questions. Tell us about confidentiality or access restrictions before sending sensitive material.

Access and service providers

Project information may be handled by team members and service providers needed for communication, website operation, security and file delivery. If you use Google Drive, Dropbox, WeTransfer or another file-sharing service, its own privacy and access settings also apply. Check sharing permissions before sending a link.

Website technology

This website uses WordPress and security tools. Technical information such as IP addresses and request details may be processed for operation and abuse prevention. Cookies and third-party features may operate according to the tools enabled and your browser settings. External websites linked from this site have their own policies.

Project images and portfolio use

Sending an image for a quote or editing does not by itself give permission to publish it as a portfolio example. Discuss any permitted public use separately.

Retention and removal requests

Retention depends on the enquiry, project, delivery and record-keeping requirements. If you need a specific retention period or removal arrangement, agree it with us before sharing the files. Contact us to request correction, access or removal of information you supplied; include enough project detail for us to identify the records.

Sharing files with appropriate access

Before sending a project folder, check that it contains only the files intended for the quote or editing work. Remove unrelated customer records, account details and private documents. If a photograph includes personal information that is not needed for the task, prepare a separate sample with that information removed before sharing it.

Use a project-specific folder where practical and review who can open its link. Avoid making a larger business drive publicly accessible just to share a few images. Tell us if a link will expire or if access must be arranged through a named account. You can manage permissions directly within the file-sharing service you choose.

How to make a privacy enquiry

When contacting us about this privacy policy, describe the information or files involved and the action you are requesting. Include the email address used for the original enquiry, an approximate project date and relevant filenames or an order reference. Send the request by email rather than posting private project details in a public comment.

Do not include passwords, payment-card details or identity documents in your initial message. If a request concerns files stored in your own sharing account, you can also review or revoke the link through that provider. Tell us which link is involved so the request can be understood in its project context.

Communication channels and policy scope

This privacy policy describes information associated with our website enquiries and editing projects. If you contact us through a social network, messaging service or freelance marketplace, review that platform’s privacy settings as well. Its handling of messages, profiles and account information is separate from the project information you send to us.

For questions about editing scope, revisions or delivery, see our service and revision policy. For confidentiality, access restrictions or a specific file-removal arrangement, explain your requirements before sending project material so they can be discussed alongside the brief.

Contact

Email info@abnclippinghouse.com for privacy, confidentiality and file-removal enquiries. ABN Clipping House is based in Barishal, Bangladesh.