Contact us about your next batch

Include your image quantity, the edits required and a link to representative samples. Choose examples that show both straightforward files and more detailed work. Explain whether you need white backgrounds, transparent cut-outs, surface cleanup, colour adjustments or shadows. If different images need different treatments, group them and describe each group separately.

An approved reference image is helpful when matching a catalogue style. Tell us which details must remain unchanged, along with the required crop, dimensions and output format. We review the source files before confirming the scope and price.

Share the clearest version of the existing logo or artwork you have. Tell us how it will be used, such as printing, signage, packaging or digital display. Specify whether the original design must be reproduced exactly or whether you want particular elements adjusted.

List any required formats, including AI, EPS, SVG or PDF, and identify lettering or colours that need special attention. If parts of the source are unclear, point them out so we can discuss the intended appearance before work begins.

Add a file-sharing link in your message and check that the intended recipient can open it. Use a clearly named folder and identify which files are samples, references or originals. Please share only material needed to assess the project.

For restricted or confidential work, contact us before sending the files so access requirements can be discussed. Avoid putting passwords in the enquiry form. If the link requires a separate access step, explain that requirement in your message.

Yes. Include your preferred delivery date and time zone, plus any staged deadlines. For regular work, explain your typical batch size, upload schedule and expected file formats. An example of an approved previous delivery can help communicate the required finish.

We review the files and requirements before agreeing a schedule. Mention urgent work at the enquiry stage so timing can be considered together with complexity, quantity and the requested outputs.

We review your message and may ask for clearer samples or additional instructions. Before production, the project scope, total price, delivery requirements and revision arrangements should be agreed. Keep a copy of your brief so you can compare the returned work with the approved instructions.

If your requirements change, send the relevant file names and describe the additional work. For an existing project, include the project reference and use the same conversation where possible. You can also contact us directly by email or phone using the details above.